Athletics Programs Assistant

The City of Raleigh Parks, Recreation and Cultural Resources strives to foster a community of creativity, engagement, healthy lifestyles and welcoming neighborhoods. We value integrity, accountability, honesty, teamwork, fun, and leadership. Our Vision is to bring people to parks and parks to people, and we invite you to join our team! Why Join Us? We are interested in enhancing lives through the power of parks and recreation and the many benefits it provides. Together we connect and enrich our community through exceptional experiences.

The permanent part time Athletics Program Assistant position assists in the management and daily operations of the Athletics Program, and aids in the development, coordination, and delivery of athletic and recreational programming. This includes but is not limited to: Athletic field and court rentals, seasonal youth and adult athletic leagues, special events, and administrative work. Programs Assistant will support the Athletic Program in its mission to invite people of all ages to discover the fun of City of Raleigh programs and services that connect people in an open and welcoming environment. This position is considered essential staff and will have both internal and external facing responsibilities.

Work Hours

This position is expected to work 25 hours a week, primarly between 8:30 am - 5:15 pm, Monday - Friday. This person must be flexible to work evenings and weekends as needed.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Coordinates a wide variety of athletic field reservations for various rental groups
• Assists with assigning rental groups to their appropriate Tiers within the Field Reservation Lottery System
• Responsible for ensuring required reservation paperwork is completed in its entirety (including Certificate of Insurance and any required waivers)
• Manages all contracts related to Field Reservations once confirmed
• Implement procedures with regards to Rules and Regulations of COR Field Space agreements
• Organizes facility booking within RecTrac software to ensure double bookings are avoided and necessary field space is booked for COR programs
• Visit facility locations to inspect athletic fields to ensure the space is prepared for rental groups
• Assists in processing and settling disputes and forwards complaints accordingly
• Operational control of the Athletics Front Desk includes such tasks as assisting Athletics with day-to-day operations, providing accurate, timely responses to all public inquiries, and other responsibilities when necessary
• Provide evening and weekend operational support and event coordination as needed, throughout various program sites in Raleigh
• Assist in planning, organizing, and implementing programs, events, and activities
• Complete mandatory training

Education and Experience

High School diploma or G.E.D. equivalency; 1 year of experience in recreation, childcare, sports or related field

OR

Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted

Licensing and Certifications

• Valid North Carolina Class C Driver’s license with a satisfactory driving record, or the ability to obtain within 60 days of hire

Preferred Qualifications

• Experience in athletic program management
• Proficiency in Microsoft Word and RecTrac software

Knowledge, Skills and Abilities

• Experience handling reservations or booking within a recreation setting
• Programming and managing athletic activities and events
• Working in a customer service or recreation setting
• Frequently moving and lifting up to 30 lbs
• Basic principles of recreation programming and facility operations
• First aid, CPR, and general safety procedures
• Leading and motivating staff in a positive and inclusive environment
• Communicating clearly and effectively, both verbal and written
• Multitasking and prioritizing responsibilities in a fast-paced setting
• Interact with the public in a courteous and professional manner
• Adapt activities to meet diverse participant needs and age groups

ADA and Other Requirements

Work Environment and Physical Effort

Medium: Exerting up to 50 pounds of force occasionally, up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work Environment

Employees may occasionally work in an office or similar indoor environment, in an outdoor or street (near moving traffic) environment, and in a vehicle.

Work Exposures

Work in this position does not require frequent environmental exposures.

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.